- Raise your professional profile
- Deliver great customer service
- Answer multiple calls at once
- Direct calls more efficiently
- Save on hiring costs
- Customise recordings
Auto Attendant brings a high level of professionalism to your call handling.
Providing all the benefits of a receptionist from an automated system, Auto Attendant will greet callers, filter and manage call flows, and direct calls through to the right person in a timely and professional manner.
Being a virtual receptionist, this feature is not limited to one call at a time. You can answer multiple calls at the same time, so there is no delay in the customer journey even during high call traffic.
Auto Attendant can deliver Multi-Level menus and also give callers the option to dial by extension, dial by employee name or dial from the company directory.
- Multi-Level Caller Menus
- Recorded Greetings
- On-Hold Music